bj77 app Privacy
Policy — Your Data,
Protected & Private

1 Introduction

This Privacy Policy ("Policy") describes how bj77 app ("bj77 app", "we", "us", "our") collects, uses, stores, and protects the personal information of Pakistan players and other users ("you", "your") who access or use the bj77 app platform at bj77app.net.

We are committed to protecting the privacy of every Pakistan player who entrusts us with their personal information. This Policy explains your rights clearly and in plain English — not buried in technical jargon — so that you can make informed decisions about how you engage with bj77 app and manage your personal data.

By registering an account with bj77 app, using the bj77 app Login, or otherwise accessing any feature of the platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside bj77 app's Terms & Conditions.

2 Data Controller

bj77 app is the data controller responsible for the personal information collected through the bj77 app platform. As data controller, bj77 app determines the purposes for which your personal data is processed and the means by which that processing takes place.

For all data protection queries, rights requests, and complaints, Pakistan players may contact bj77 app's designated data point of contact via the details provided in Section 15 of this Policy. bj77 app will respond to all data subject requests within a reasonable timeframe and in accordance with its legal obligations.

3 Personal Data We Collect

bj77 app collects the following categories of personal information from Pakistan players. We apply a data minimisation principle — we do not collect information that is not operationally necessary.

4 How We Collect Personal Data

bj77 app collects personal data through the following means:

• Direct submission: Information you provide during account registration, KYC document upload, deposit and withdrawal requests, and support communications.
• Automated technical collection: IP address, device identifiers, browser type, and session data collected automatically when you access bj77 app from any device in Pakistan.
• Payment providers: Confirmation data from Easypaisa, JazzCash, SadaPay, Raast, or your Pakistan bank confirming transaction completion. bj77 app does not receive full mobile wallet or bank account credentials — only confirmation references.
• Cookies and similar technologies: Session and preference data collected via browser cookies. See Section 8 for full cookie details.
• Third-party KYC/AML providers: Verification results from identity checking services used to confirm the accuracy of the information you have provided during the KYC process.

5 How bj77 app Uses Your Personal Data

bj77 app uses personal data collected from Pakistan players for the following purposes:

• Account management: Creating, maintaining, and securing your bj77 app account, including processing the bj77 app Login and managing account settings.
• Transaction processing: Processing deposits and withdrawals in PKR via Easypaisa, JazzCash, SadaPay, Raast, and supported Pakistan bank transfers. Minimum deposit 500 PKR.
• Identity and age verification: Confirming that you meet the 18+ age requirement and that the identity you have provided is genuine, in compliance with our KYC and anti-money-laundering obligations.
• Fraud prevention and platform security: Detecting and preventing fraudulent activity, unauthorised access attempts, and abuse of the bj77 app platform or its promotional systems.
• Customer support: Responding to queries, resolving disputes, and providing the 24/7 English-language support service that bj77 app offers to Pakistan players.
• Responsible gaming monitoring: Identifying account patterns that may indicate problem gambling behaviour and proactively reaching out to Pakistan players who may benefit from bj77 app's responsible gaming tools.
• Legal and regulatory compliance: Fulfilling bj77 app's obligations under applicable anti-money-laundering regulations, data protection requirements, and any lawful requests from authorised regulatory or law enforcement bodies.
• Marketing communications: Sending promotional emails and SMS messages about bj77 app offers, new games, and platform updates — but only where you have given explicit consent. You can withdraw this consent at any time.
• Platform improvement: Analysing aggregated, anonymised usage data to improve bj77 app's products, game selection, and payment processes for Pakistan players.

6 Legal Basis for Processing

bj77 app processes Pakistan player personal data under the following legal bases:

• Contract performance: Processing required to create and operate your bj77 app account, process your PKR transactions, and provide the services you have contracted for.
• Legal obligation: Processing required to fulfil bj77 app's KYC, AML, age verification, and other applicable regulatory obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — where bj77 app's legitimate interest in protecting the platform and its players outweighs any privacy impact.
• Consent: Processing for marketing communications, optional cookies, and any other purpose where consent is the appropriate basis. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

7 Data Sharing with Third Parties

bj77 app does not sell, rent, or share Pakistan player personal data with third-party marketers or data brokers under any circumstances. Data may be disclosed to the following categories of third party solely for the purposes described:

• Payment processors: Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, MCB Bank, and other supported Pakistan payment providers — solely for processing deposits and withdrawals in PKR.
• KYC and identity verification providers: Third-party services used to verify the identity and age of Pakistan players during account registration and ongoing compliance checks.
• Fraud and AML detection providers: Specialist security and anti-money-laundering services that analyse transaction patterns and flag suspicious account behaviour.
• IT infrastructure and hosting providers: Providers of the servers, databases, and cloud infrastructure on which the bj77 app platform operates, each bound by strict data processing agreements.
• Legal and regulatory authorities: Where bj77 app is legally required to disclose information to a regulator, law enforcement body, or court of competent jurisdiction.

All third-party data processors engaged by bj77 app are subject to data processing agreements that require them to: (a) process data only on bj77 app's documented instructions; (b) implement appropriate technical and organisational security measures; and (c) delete or return data upon termination of the engagement.

8 Cookies & Tracking Technologies

bj77 app uses cookies and similar browser-based technologies to operate the platform and improve the experience of Pakistan players. The following cookie types are used:

• Strictly necessary cookies: Required for the bj77 app Login session, PKR balance display, game loading, and core platform functionality. These cookies cannot be disabled without breaking the platform.
• Functional cookies: Remember your language preference (English), game lobby filter settings, and responsible gaming tool configurations so you do not have to reset them on every visit.
• Analytics cookies: Aggregate, anonymised data about how Pakistan players navigate bj77 app — which pages are visited most often, how long sessions last, and where players encounter issues. This data is used solely for platform improvement and is not linked to your individual account.
• Marketing cookies: Used only where you have given explicit consent during registration or in your account settings. These cookies allow bj77 app to understand which promotional messages were most relevant to you and to avoid sending offers you have already seen or used.

You can manage your cookie preferences at any time through your browser settings. Disabling strictly necessary cookies will affect your ability to use the bj77 app platform normally. Disabling other cookie types will not prevent you from using bj77 app but may reduce the personalisation of your experience.

9 Data Security

bj77 app implements a comprehensive set of technical and organisational security measures to protect Pakistan player personal data against unauthorised access, loss, destruction, or disclosure:

• 256-bit SSL/TLS encryption on all data transmissions between Pakistan players' devices and bj77 app's servers.
• Encrypted storage of all sensitive account data, including payment references and KYC document information, at rest.
• Multi-factor authentication available for the bj77 app Login, including SMS OTP to your registered Pakistan mobile number.
• Role-based access controls ensuring bj77 app staff can only access Pakistan player data to the extent required for their specific operational role.
• Automated monitoring for unusual account access patterns, including logins from unrecognised devices or IP addresses inconsistent with your normal Pakistan location.
• Regular security assessments of the bj77 app platform and its third-party integrations.

10 Data Retention

bj77 app retains personal data for the following periods:

• Active accounts: Personal data is retained for the full duration that your bj77 app account remains active.
• Closed accounts: Following voluntary or involuntary account closure, bj77 app retains identity and transaction data for a minimum of five years to satisfy KYC, AML, and financial record-keeping obligations. This period may be extended where bj77 app is subject to an active legal, regulatory, or fraud investigation.
• Marketing preferences: Where your account is closed, opt-in marketing consent data is retained for six months solely to ensure we do not inadvertently contact you after opt-out, after which it is deleted.
• Technical and session data: IP address logs and session data are retained for up to 12 months for fraud detection and security purposes.
• Support communications: Live chat transcripts and support emails are retained for 24 months to enable resolution of any subsequently escalated disputes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual Pakistan player.

11 Your Privacy Rights

Every Pakistan player who holds a bj77 app account has the following rights in relation to their personal data. These rights are exercisable by contacting bj77 app support as described in Section 15:

• Right of access: You may request a copy of the personal data bj77 app holds about you. bj77 app will provide this within a reasonable period of your verified request.
• Right to rectification: If any personal information held on your bj77 app account is inaccurate or outdated, you may request that it be corrected. Identity data changes require supporting documentation.
• Right to erasure ("right to be forgotten"): You may request deletion of your bj77 app account and the personal data associated with it. bj77 app will action this request subject to its legal retention obligations described in Section 10 — data required for KYC and AML compliance cannot be immediately deleted.
• Right to restrict processing: In certain circumstances, you may request that bj77 app limits how it processes your data while a dispute or complaint is being resolved.
• Right to data portability: Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to bj77 app.
• Right to withdraw consent: Where processing is based on your consent — such as marketing emails — you may withdraw that consent at any time without affecting any prior lawful processing.
• Right to object: You may object to processing based on bj77 app's legitimate interests where you believe your fundamental rights and freedoms override those interests in your specific circumstances.

12 Children & Minors

bj77 app is strictly intended for users who are 18 years of age or older. We do not knowingly collect, store, or process personal data from individuals under the age of 18. The bj77 app registration process includes age verification steps to prevent minors from creating accounts.

If bj77 app becomes aware that a minor has provided personal information and created an account in breach of our age policy, the account will be closed immediately, any outstanding balance will be handled in accordance with applicable guidelines, and all personal data associated with that account will be deleted as soon as our legal obligations permit.

If you are a parent or guardian and believe your child has created a bj77 app account, please contact us immediately at [email protected] and we will take prompt action.

13 International Data Transfers

bj77 app primarily processes Pakistan player data within its operational infrastructure. Where personal data is transferred to service providers operating in other jurisdictions — for example, cloud infrastructure providers or KYC verification services — bj77 app ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.

These safeguards include data processing agreements that require recipient organisations to: apply adequate technical security measures; process data only for the specific purposes authorised by bj77 app; and comply with applicable data protection standards. bj77 app does not transfer Pakistan player data to countries that lack adequate data protection frameworks without implementing contractual protections.

14 Changes to This Privacy Policy

bj77 app may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or the services we offer to Pakistan players. When material changes are made, bj77 app will notify account holders via email or a prominent in-platform notice at least 7 days before the revised Policy takes effect.

The effective date at the top of this Policy indicates when the current version came into force. We recommend that Pakistan players review this Policy periodically. Your continued use of bj77 app following the effective date of any updated Policy constitutes your acceptance of the changes. The most current version of this Policy will always be available at bj77app.net/privacy-policy.

15 Contact Us & Complaints

If you have any questions about this Privacy Policy, wish to exercise a data rights request, or wish to raise a complaint about how bj77 app has handled your personal information, please contact us using the details below.

Email: [email protected]
Subject line: "Privacy Policy Query" or "Data Rights Request"
Response time: bj77 app aims to acknowledge all privacy queries within 2 business days and provide a substantive response within 14 business days.